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Store PoliciesPAYMENT: Due in advance. Out of state EE accepts PAYPAL and Postal Money Order. EMERALD EXOTICS GUARANTEE:
All animals are guaranteed feeding, outwardly healthy and properly sexed, REQUESTED PRICE DROPS:unless otherwise stated. Nothing is guaranteed in the case of extreme temperatures (below 45 and above 90 degrees Fahrenheit) If a price is lowered due to a customer requesting a price break, all normal guarantees are void. IN THE CASE OF TRADES:If the trader in question does not have a website, photos of the animals NOTIFICATION OF ARRIVAL:being traded and/or some other proof of legitimacy, they must ship first and EE's shipment will procede after they have received the animals. EE must be notified within 24 hours of arrival. If not, all guarantees, IN THE CASE OF DOA:including any special guarantees, will become void. It is imperative that EE is contacted within 24 hours of arrival. Good, clear PROBLEMS DUE TO CARRIER:photographs must be provided as proof. In legitimate cases EE will refund the entire amount paid, including shipping and/or deliver a replacement for free. We may deem it necessary for the purchaser to send the DOA animals back at their cost, depending on the situation. EE assumes no liability for carrier loss or mishandling. |
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